How long does delivery take? Orders in the Netherlands are usually shipped within 1–2 business days. Delivery normally takes 2–4 business days. International orders may take 5–14 business days.
How can I track my order? Once your order has been shipped, you will receive a tracking number by email. You can use this number to follow your package.
What can I do if my package is lost? If your package has not arrived within the expected delivery time:
Check your tracking information.
Contact the shipping carrier.
Contact us if you still need help.
Can I return my order? Yes. If you are not satisfied with your order, you can request a return within 14 days of receiving your order, provided the product meets our return conditions.
Can I cancel my order? If your order has not been shipped yet, contact us as soon as possible. We will check whether the order can still be cancelled. How can I contact you? If you have any questions, please contact us through our contact page or email. We will get back to you as soon as possible.